Returns Policy

  • We are happy for you to return all items purchased from us within 14 days after the date you receive your order. Please contact us if you wish to make a return. However, please be aware that if your item has been cut to a specified size using our cutting service, then we cannot accept a return unless there has been an error on our part. Therefore, we kindly ask that you always make sure your cutting request is accurate before sending your order.
  • Any shipping costs for a returned item are to be covered by you. However, we will pay the return shipping costs if the item is defective/damaged, the wrong item or a sizing error on our part. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
  • Please remember to inspect the condition and quantity of your package/goods before signing for them. Claims for missing or damaged products will be rejected if they have been signed for as being received in none-damaged condition. In the event that goods are returned to us because they were not signed for and/or collected, we will not be liable for re-sending the order and any cost to re-send must be covered by you.
  • Our return and refunds policy is wholly compliant with your consumer rights under the Distance Selling Regulations. Please note that the distance selling regulations do not apply to B2B transactions.